Many users have expressed dissatisfaction with Contabo’s hosting services, highlighting various issues that could resonate with your experiences. Here are some key points from recent discussions:
User Experiences with Contabo
- Data Loss and Support Issues: A user reported losing three years of data due to a server upgrade mishap by Contabo, which they claimed was not communicated properly. When seeking evidence of their activity, the support team failed to provide satisfactory responses, leading to significant financial losses for the user
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- Performance Problems: Another user described their experience with a VPS that was slow and frequently restarted, impacting internal applications. They noted that while Contabo’s prices are low, the unreliability ultimately cost more in lost productivity and downtime
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- Difficulty in Getting Support: Many users have commented on the challenges of receiving timely and effective support from Contabo. Reports indicate that response times can be slow, and the quality of assistance often falls short of expectations. One user mentioned that their VPS went offline without any clear communication or support resolution, leading them to seek alternatives
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1Backup Responsibility: Some discussions emphasize that users are ultimately responsible for their data backups. While this is a standard practice in self-managed hosting environments, it raises concerns about the level of service provided by Contabo, especially when issues arise from their end
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General Sentiment
Overall, while Contabo is recognized for its affordability, many users caution against using it for critical applications due to frequent performance issues and inadequate customer support. The consensus suggests that potential users should consider these factors carefully before committing to their services
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